Tempting Male Shoppers with Booze
Today’s Wall Street Journal has an article called Belly Up to the Bar And Buy Some Jeans, profiling a trend to serve beer and hard liquor in men’s clothing stores.
Emphasis mine:
By offering in-store drinks, a growing number of retailers are trying to get men to shop more like women, who often linger and browse, buy items on impulse, and return time and again to a favorite store. The recession is driving stores to search for anything that gives them even a small edge over rivals. And generally slower traffic gives sales staff more time to offer drinks and talk with shoppers.
Beware all men who enter here! Drink to avoid being thought of as a sissy, metrosexual, woman wannabe! Ugh. “Get men to shop more like women?” I think that there is a gross generalization here about women shopping on impulse and doing more browsing then men. I’ve seen my husband do the same thing at Home Depot, wandering aimlessly up and down aisles just to see if there was something that caught his eye. I think we both browse, but we have different interests. And certainly there are straight men who are interested in wearing nice clothes and they try things on while browsing in a store.
Retailers say they use discretion when deciding to whom they offer drinks and avoid offering liquor to minors. In many states, stores don’t need a liquor license because they are serving drinks free, not selling them. New Jersey and Georgia are among the states which do require a license, even for drinks offered free.
They aren’t carding guys in the stores but merely offering the use of “discretion.” Um…right. It’s a full proof plan! (See what I did there…Fool Proof vs. Full Proof – Tee Hee!)
“Men are more purpose-driven as opposed to window shoppers, so the addition of lounges and/or bars provides a club setting that can give sales associates a natural entrée to engage with this guy,” says Tom Julian, president of New York-based brand consultancy Tom Julian Group.
Excuse me?! Fuck off Tom Julian, president of a company you named after yourself with one employee who happens to be yourself. You think because I look in a store window that I have no purpose? And why the fuck do you think giving a customer a “club setting” translates into more sales?
There are several Prima Facie reasons but for the moment just consider that if you give your customer a relaxed environment where they feel comfortable spending some time browsing, and then you give them something for free that further relaxes them like, oh, I don’t know, maybe some alcohol, then maybe a customer will feel like they want or even feel obligated to give you their money. You see, Wall Street Journal, customer manipulation like offering a free gift with purchase, beer/champagne, and groovy music works with women too because we happen to be human beings.
This article about stores finding ways to bring in the boy dollars is full of oozing contempt for women while discussing ways to entice men to “shop more like women” while browsing and trying things on. Blech. This article had real potential to focus on ways that retailers are being creative and competitive to bring in customers but instead the reporter just relied on the same old boring “men shop smart” and “women shop on impulse” bullshit stereotypes.
As for me personally, I hate shopping in a brick and mortar store. This is the reason why I prefer to shop online, have clothes sent to my house, try them on at home and then return whatever I don’t like. I’d rather pay for shipping than have to schlep to a mall, fight traffic, etc. Browsing through aisles and store after store is tedious for me and I much prefer browsing online.
Please tell me what you think about this. Am I overreacting?












I think the two biggest misses of the article are 1) assuming all women like to shop, and 2) most men would rather have a vasectomy than step foot inside of a store.
As you said, the article could have been written about how stores are innovating to bring in customers during the recession, but instead is slanted toward “men no like shop. men like beer. give men beer men like shop.”
What it fails to mention is that most menswear stores and departments are so far behind womens’ wear stores in the customer service, aesthetics, and general shopping experience – excluding some very high-end stores – that most men have no incentive to stay more than a few minutes.
Most men’s departments have bright lights, shirts racked in wooden cubbies, crowded racks (too many clothes, and racks too close together), and only the most common sizes available (either end of the sizing spectrum is often missing or severely limited in sizes).
Do I like how the article painted men as shop-o-phobes who need booze to make the ordeal bearable? Not really.
Do I like the idea of upper& middle-midtier mens clothiers finally going for a boutique setting with one on one attention instead of “customer needs assistance with jeans isle 4″ setting? yes.
I think mid-tier stores would do well to take note of what their competition is doing to get customers to stay once they’re in the door – and then apply it to both genders.
Oh look! They’re stealing an idea casinos came up with 50 years ago! How novel.
My husband loves to shop, and to browse, but rarely buys any clothing because stores don’t carry his size. Seriously, we have to drive 10 miles out of our way to go to the only Sears around in the hopes that there’s still 1 pair of jeans left in a 40/34. If not, we have to stop into the Casual Male XL and hope that a pair of pants won’t run him more than $20.
But put the man in a games store or electronics boutique and you can’t pry him free with a crowbar. Bookstores are even worse because he will treat them like free libraries.
I get in and out of the store 2 times faster than my husband and if you give him a drink while he’s shopping he is liable to find the nearest recliner and forget why he’s there.
No, I don’t think that you are overreacting. I have also been stuck in home depot for nearly two hours, where there isn’t even a chair to sit and wait in. I also prefer to order and try things on at home–I think the deals are better on line, you get more sale items, and you don’t impulse buy nearly as often for things like accessories.
jen
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